Frequently Asked Questions

Ready to order your perfect diaper cake? Here's how:

1️⃣ Order on Etsy: Click on the cakes above to visit our Etsy Store. Choose from our ready-made cakes from the drop-down menu or customize your own with plush toys, baby items, and even personalized embroidery.

2️⃣ Direct Message: Reach out to us on Instagram or WhatsApp +1(672) 667-3628, and our team will guide you through the ordering process step by step.

3️⃣ Delivery Options: Opt for free self-pickup at convenient locations in Richmond or Burnaby. Or, if you prefer delivery, let us know your location, and we'll provide a quote.

Choose the method that works best for you, and leave the rest to us! 🙌✨

Yes, we offer a variety of personalized gifts, including engraved or embroidery items and custom gift baskets. We also offer personalized diaper cakes! You can customize your own cake by choosing plush toys, baby items, and even adding personalized embroidery for a special touch.

We offer free self-pickup at convenient locations in Richmond or Burnaby. Alternatively, we can provide a quote for delivery to your preferred location.

Delivery time varies depending on your location and the availability of our products. For self-pickup, you can collect your order at your convenience from our designated pickup points. If you opt for delivery, we will provide you with an estimated delivery time once your order is confirmed.

We offer multiple payment methods to accommodate your preferences:

1. On our ETSY store: You can securely pay using credit cards, debit/bank cards, PayPal, or ETSY Gift Cards.
2. Direct Messaging: If you choose to order through direct messaging, we accept E-transfer and cash on delivery (with a required deposit).

Yes, you can include a personalized message with your order. Simply let us know your message during the checkout process.

Absolutely! Our diaper cakes make perfect gifts for various occasions, including baby showers, birthdays, and more.

We strive to accommodate changes to orders whenever possible. Please contact us as soon as possible to discuss any modifications.

Currently, we do not offer gift wrapping services. However, our diaper cakes come beautifully packaged and ready to gift.

Once your order has been shipped, we will provide you with a tracking number via email or text message.

Once an order is placed, we immediately begin crafting your custom diaper cake and gifts with meticulous care and attention to detail. Due to the personalized nature of our creations, we are unable to accommodate cancellations once the order has been processed. We appreciate your understanding.

As each of our diaper cakes and gifts are handcrafted with love and personalized to your specifications, we do not offer refunds once the order has been confirmed and processed. We strive to ensure that each customer is fully satisfied with their purchase, and we are committed to resolving any issues or concerns promptly. Please reach out to us if you have any questions or need assistance.